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Value
Our customers tell us that Value differentiates one
company’s products from another’s. A manufacturer can
design and build the most advanced product in the world, but if that
company is difficult to work with or cannot deliver the product when it is
needed, there is no Value to the customer. Chloride’s focus on
achieving world-class performance in Reliability, Availability and
Dependability ensures we provide the BEST Value to our customers.
Reliability
Today, many companies have forgotten that their
customers count on the promises that are made to them. At Chloride we
remember that a good product does you little good if we cannot deliver what
we promise, when we promise it. We know that there is more to your
schedule than just receiving our product. Our goal is to ensure that
you never have to delay, change or juggle your timetable because we do not
live up to our promise.
Availability
The market is full of UPS vendors who are all too
happy to sell boxes, and then make you wait for them to fit you into their
schedule. Your business is too important to be treated that
way. Chloride is committed to maintaining an on-hand inventory of our
full product range so you can receive your UPS when YOU need it. Our
Sales and Support personnel are also ready to provide you with support when
YOU need it, not just when it is convenient to us.
Dependability
A UPS is only valuable to you if it operates properly
when it is needed most. By coupling high quality designs with our
industry-leading technical services and maintenance programs, a Chloride
UPS will provide you with years of trouble-free, dependable service.
Chloride will not forget about you once you have
purchased our product. You will always be important to us. Our
personnel will always be there to assist you, from pre-sales support
through the entire life of your UPS. In addition, Chloride products
are supported in the field by more than 150 technicians in the United States
alone. Our network of Total Customer Support ensures that you can
depend on us when you need us the most.
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